Just My Luck: Robinson’s Raffle+Giveaway

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Thank you for reading my blog!

 

Today, I went to the mall with my friend for a business transaction. Before we head to the Third Floor, my friend stopped me on my track to go to a booth. Take out a lot of receipts in her bag and give it to the attending officer, I got confused. My friend told me that if you have a 1000 single receipt purchase in any store or restaurant in Robinsons, you can avail the raffle. We have eight raffle entries. We wrote out name in the paper and started our luck. My friend gave me three raffle coupons to choose and open.

I’m always kinda lucky in joining raffles, and my luck will be tested this time. I am not joining a lot of raffles lately, if I would win, I can say I still possess it (he-he-he). My first try to open the coupon, I immediately hit the target! I won the Hand Soap! I just laugh and at the back of my mind, it screams BINGO! Then the second coupon is still not bokya, I got the Fun-O Dippy! I am was feeling so ecstatic for the third coupon but it says “Thank you for Shopping at Robinsons Mall” it means Bokya. I’m still happy though that out of three raffle coupon I won in the two. So it means that I won two out of three chances, not bad for a person that is being called lucky. I don’t lose in a lot of raffles. In most of the time, I won, It’s like I have 75 percent chance in winning. I don’t know about it. But I believe God is in my side during those moments. And I’m so thankful in HIM about it. 

Moreover, I got myself some Fun-O Dippy and a Hand Soap while my friend who had five raffle coupons only has mallow puff. She keeps on telling me to be with her the next time she’ll have another official receipts. The attendant congratulates us on our achievement. And we will be back tomorrow for another around, she still has three receipts worth 15K. We want to keep on trying! He-he-he, we want another batch of Hand Soap and Mallow Puff. We are crossing our fingers!

Here are the stuff that we won:

Fun O-Dippy

Mallow Puff

The Prized Prize

If you have Official Single Receipts worth 1000 pesos, head to the nearest Robinsons Mall to join their raffle. You might won their Robinson’s Hand soap and other Goodies. As for us, we won it in Robinson’s Place Butuan.

One more thing, Robinson’s Mall is having a Red Hot Sale from August 1 to 31, 2014 in all their branches nationwide!  

You can also join their on-going Instagram giveaway to win 1000 worth of Gift Certificates! 

God Bless! 

PS. You can follow me on Twitter @MayeeXin, Instagram @mayee_xin and Wattpad MayeeXin.

Feel free to comment!

Kring2x

Just My Rant: Where is After Sales Service

Credits to the Owner of the Photo

Today is rant day. I just want to express my disappointment to a store and a phone service center. I accidentally drop my phone at a pail half full of water. And I instantly pulled it over. I dried it as much as I am able. Then went to office to have it open with my officemate and wipe the water away and put it at the back of the CPU. It is still functioning but with dim light. If you’ll look at my phone, it is obvious that the camera and the screen have been penetrated because of the moist. I call the Service Center to ask a possible remedy about it. But when they heard but it being soaked in water, they say they cannot fix it. They do not even know the extent of the damage but they say no already. I compose myself; my next resort is to go to the Store where I bought it. I have an extended warranty for the phone. I am hoping they can give me better solution to it. 

I went to the mall and talk to their Sales Representative about the matter; they abruptly say that it is not part of the warranty. And the warranty itself is void because of what happened. The only ways they can do is to advice me to the Service Center and have it checked. I told them I already did it. I shared them about our talk and they say they can try fixing it but in their head office and I have to pay all the cost including the freight.  But there is no assurance that it will be fine. It is a 50-50 scenario. I got so lot about their answer. Can’t they even give me a better solution or advice? That’s it already? I went to the service center to try my luck. When I went there, I’m more disappointed. They do not even know how to open the phone! It is unacceptable for someone who claims to be a service center. I want to laugh at myself, why I am here? They say that there head office has the authority to fix it. They have to send it and I’ll wait for the feedback after one week.

My phone needs an immediate solution. If the water inside it will last longer, it will cause rust. And I’ll bet it will not be fixed anymore. But the Service center and the store have the same suggestion.  And their suggestion takes time. A week for that matter, I choose to have it my way. I can’t afford to lose my phone which is a three month old phone that I bought for 13 something. I can’t lose it. My contacts and my passwords are there. I went to the mall and had it fix in a Cell phone repair shop. It only lasted two hours to be fixed. I have to pay 500 for it.

I also work for a company that sells machine. We take pride in our after sales service. We keep on saying that if the machine is rat infested, the warranty will be void. But our Service Engineers will try their very best to fix it. Recommend spare parts if there is any. My point is, they should have tried to open it or perform possible remedy on it. I understand that the warranty has been void but I am not after the warranty anymore, it is the after sales service they should offer to their customers. It is so disappointing. The money I use to buy the phone is hard earned and it is not acceptable that I will hear that they cannot fix it even without trying. I hope they improve their after sales service. It is what customers are after. Thank you. 

PS. You can follow me on Twitter @MayeeXin, Instagram @mayee_xin and Wattpad MayeeXin.

Feel free to comment!

Kring2x